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Turned away: Washington exchange glitches create problems for patients

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Insurance companies estimate that 15 percent of people who have purchased health plans through the Washington Health Benefit Exchange are hitting technical errors that are creating obstacles to accessing care and medication. For some patients, the system doesn’t register when they’ve paid their health insurance premium within 30 days. Then, when they seek care or medication, doctors and pharmacists see a flag that the patient isn’t current on payments. As a result, some pharmacies have declined…

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